Opsgenie alternatives, compared
Atlassian stopped selling Opsgenie in June 2025 and turns it off on April 5, 2027. Here are eight replacements, from the official Jira Service Management path to lighter tools, with what each costs and what it does well.
Quick answer
If you need Opsgenie's full model of schedules, escalation policies and incident workflows, move to Jira Service Management (the migration path Atlassian built) or PagerDuty. If you mostly need a critical alert to wake someone up, a lighter tool such as Echobell costs far less and takes minutes to set up.
Best picks by situation
Easiest migration
Jira Service ManagementMost complete on-call platform
PagerDutySlack-first incident response
incident.ioAlready on Grafana
Grafana Cloud IRMMonitoring plus on-call in one
Better StackSmall team that just needs a wake-up call
Echobell
Prices and features checked on vendor sites in November 2026.
Opsgenie alternatives at a glance
Starting prices are list prices for the cheapest paid plan, before discounts. Most tools charge per user.
| Tool | Starting price | Phone call alerts | On-call schedules and escalation | Self-hosted | Moving from Opsgenie |
|---|---|---|---|---|---|
| J Jira Service Management | Free for 3 agents, then $21.50 per agent/month | Yes, SMS and voice | Yes | No (Cloud) | Built-in migration tool |
| PagerDuty | Free for 5 users, then $21 per user/month | Yes (100 a month on Free) | Yes | No | Rebuild schedules and integrations |
| i incident.io | Free basic plan, On-call from $10 per user/month add-on | Yes | Yes | No | Import tooling for schedules |
| G Grafana Cloud IRM | Free for 3 users, then $20 per user/month plus $19 platform fee | Yes, included | Yes | No (OnCall OSS is archived) | Migration tooling from Opsgenie |
| Better Stack | Free for personal projects, Responder $29/month | Yes, unlimited on paid | Yes | No | Recreate monitors and policies |
| R Rootly | $20 per user/month, no free plan | Yes | Yes | No | Rebuild schedules and integrations |
| i ilert | Free for 5 users, then $19 per user/month | Yes (100 a month on Free) | Yes | No | Opsgenie-style concepts, easy to map |
| Echobell | Free plan, calls from $1.99/month | Yes, app call alerts | No | No | Point each webhook at a channel |
Prices and features checked on vendor sites in November 2026.
The 8 best Opsgenie alternatives
Ordered from the closest like-for-like replacement to the lightest. Each entry says who it suits and where it falls short.
- J
1. Jira Service Management
Best for: Teams already on Jira who want the official, lowest-risk migration.
Atlassian rebuilt Opsgenie's alerting and on-call features inside Jira Service Management, and Opsgenie admins can open Settings, then Plan your move, to sync most data and configuration across.
Strengths
- Built-in migration from Opsgenie for schedules, escalations and integrations
- Alert routing, escalation policies and on-call schedules from the Free plan up
- Alerts, tickets and incidents in the same Atlassian workspace
Tradeoffs
- Priced per agent and bundled with service-desk features you may not use
- Some Opsgenie features and API endpoints change or need manual setup
- The migration tool targets Atlassian Cloud, not Data Center
Pricing: Free for up to 3 agents. Standard from $21.50 and Premium from $55.28 per agent per month.
2. PagerDuty
Best for: Organizations that want the most established on-call platform.
PagerDuty is the long-standing standard for paging, with deep integrations, mature escalation and scheduling, and analytics on response times.
Strengths
- Hundreds of integrations and a mature mobile app
- Flexible schedules, escalation policies and overrides
- Free plan for up to 5 users to try it properly
Tradeoffs
- Per-user pricing adds up quickly as the team grows
- Advanced automation and AIOps sit in much more expensive tiers
- More process than a small team may need
Pricing: Free for 5 users with 100 SMS or phone notifications a month. Professional is $21 per user per month billed annually, or $25 monthly.
- i
3. incident.io
Best for: Slack-first teams that want paging and incident response together.
incident.io runs incidents from Slack and adds an On-call product with schedules, escalation and alerts by push, phone call, SMS and more.
Strengths
- Incident channels, status pages and post-mortems in one flow
- Phone, SMS and push alerts from iOS and Android apps
- Free Basic plan with one on-call schedule
Tradeoffs
- On-call is an add-on on top of the per-user incident plan
- Most valuable if your team already lives in Slack
Pricing: Basic is free. On-call costs $10 per user per month on the Team plan, or $20 as a standalone product.
- G
4. Grafana Cloud IRM
Best for: Teams whose alerts already come from Grafana.
Grafana Cloud IRM combines the old Grafana OnCall and Incident products. It sits next to Grafana alerting, so alert rules and on-call share one stack.
Strengths
- Phone and SMS notifications included, even on the Free tier
- Free for up to 3 active users
- Migration tooling from Opsgenie and PagerDuty
Tradeoffs
- Cloud only: the self-hosted Grafana OnCall OSS is archived
- Best value only if you use the rest of Grafana Cloud
Pricing: Free for 3 active users. Pro is $20 per active user per month plus a $19 monthly platform fee.
5. Better Stack
Best for: Teams that want uptime monitoring, logs and on-call from one vendor.
Better Stack bundles uptime checks, status pages, logs and incident management, so the monitor that finds the outage is also the tool that pages you.
Strengths
- Unlimited phone call and SMS alerts on the paid Responder license
- Monitoring and on-call in one place, with status pages
- Free tier for personal projects
Tradeoffs
- No phone or SMS alerts on the Free plan
- Less suited if your alerts come from many other tools
Pricing: Free for personal projects. A Responder license is $29 a month billed annually, or $34 monthly.
- R
6. Rootly
Best for: Teams that want modern incident response with AI help.
Rootly offers on-call and incident response as separate products that work from Slack or Microsoft Teams, with rotations, overrides and shift swaps.
Strengths
- Strong scheduling: overrides, shadowing and shift swaps
- Slack and Teams native incident workflows
- Discounts for startups and very small companies
Tradeoffs
- No free plan, only a trial
- On-call and incident response are priced separately
Pricing: On-Call is $20 per user per month. Incident Response is another $20.
- i
7. ilert
Best for: European teams that want a familiar, Opsgenie-style SaaS.
ilert covers alerting, on-call schedules, escalation and status pages with concepts close to Opsgenie's, which makes the mapping straightforward.
Strengths
- Free plan for 5 users with 100 SMS or voice notifications a month
- Unlimited SMS and voice from the Pro plan
- Apps for iOS, Android and Apple Watch, plus Telegram and WhatsApp alerts
Tradeoffs
- Pro needs at least 3 users
- Smaller integration catalogue than PagerDuty
Pricing: Free for 5 users. Pro is $19 per user per month with a 3-user minimum.
8. Echobell
Best for: Small teams that only used Opsgenie to wake someone up.
Echobell is not a full incident platform. It is a delivery layer: point your monitoring webhooks or alert emails at a channel, and each subscriber gets a normal push, a time-sensitive alert or a call-style alert that rings like an incoming call.
Strengths
- Set up in minutes with any webhook or email, no rebuild of your monitors
- Call alerts for a flat price instead of per-user seats
- Each person picks their own urgency per channel
Tradeoffs
- No rotations, escalation policies, acknowledgements or incident timelines
- Calls come from the app, so phones need it installed and online
- Not open source and not self-hosted
Pricing: Free plan with normal and time-sensitive alerts. Call alerts need Premium, from $1.99 a month.
How to choose your Opsgenie replacement
List what you actually use
Export your Opsgenie schedules, escalation policies, integrations and API callers. If schedules and escalations are central, choose a full platform. If most traffic is monitor to phone, a lighter tool may do.
Start before the deadline
Run the new tool in parallel with Opsgenie for a few weeks and fire test alerts from every critical integration. Do not plan a single cutover close to April 5, 2027.
Check phone call coverage and cost
Some plans cap calls and SMS per user or per country. Make sure the plan you pick calls the countries your team lives in, at the volume you send.
Count the per-user cost
Multiply the per-user price by everyone who must be paged, not just admins. For a team of three, the gap between tools can be hundreds of dollars a year.
Opsgenie Alternatives FAQ
Common questions from teams leaving Opsgenie.
Test a lighter Opsgenie alternative in five minutes
Create a channel, point one monitoring webhook at it, and see whether a call-style alert is all your team needs.
