Privacy Policy for Echobell

Effective Date: May 26, 2026

Introduction

Echobell ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.

Information We Collect

We collect the following information to provide and improve our services:

Account information, such as your name, email address, account id, locale, and account preferences
Channels, subscriptions, direct keys, templates, notification preferences, invitation status, and related configuration you create or join within the app
Device and delivery information needed to send notifications, such as device names, platform, push notification tokens, and app-generated device tokens
Webhook and email trigger content that you send to Echobell, including request metadata and message content used to generate notifications
Purchase and subscription information needed to verify premium access, such as product ids, purchase tokens, transaction ids, subscription dates, trial status, and refund status
Support communications you send to us

How We Use Your Information

We use the information we collect solely for providing and improving the Echobell application:

To create and maintain your account
To deliver notifications based on your preferences
To manage channels and subscriptions
To process direct webhook alerts and email-triggered alerts
To verify and manage premium subscriptions
To provide customer support
To protect the service from abuse and troubleshoot delivery issues

We do not use your information for third-party advertising.

We do not sell, trade, or otherwise transfer your personal information to third parties for marketing or advertising purposes. Your information may only be shared:

With service providers who help us operate our application (such as cloud service providers)
With notification delivery, email delivery, and payment platform providers when needed to provide the service
If required by law or to protect our rights

Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights

You have the right to access, correct, or delete your personal information. You may also withdraw consent for us to collect your data, though this may impact your ability to use certain features.

You can request account deletion from the app by opening Settings > Account > Delete Account. We will email you a confirmation link before deleting your account. You can also contact us at the address below for privacy or deletion requests.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at echobell@weelone.com.